NY BoA overdraft fees and the CFPB 2023 order (Staten Island) — sourced 2026

By Pablo Diaz · I left BoA after years as a customer. Read the full story →

In Staten Island, NY, the cost of staying with Bank of America vs switching depends mostly on how much you pay in monthly + transaction fees. This page maps out exactly what BoA charges per category, where the waivers apply, and where the regulators have stepped in.

Overdraft fees and the CFPB 2023 order

Bank of America overdraft fees were the subject of the 2023 CFPB enforcement order, which cited Bank of America for double-charging overdraft fees and ordered $250M total in penalties and restitution. The current BoA overdraft schedule is published on their fee disclosure page. For a Staten Island business, the practical takeaway is twofold: (1) verify your current overdraft posture matches what BoA represents, and (2) if you have historical overdraft charges that look stacked, file a CFPB complaint with documentation. CFPB 2023 order: https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-bank-of-america-to-pay-150-million-penalty-for-illegally-charging-junk-fees-withholding-credit-card-rewards-and-opening-fake-accounts/. CFPB complaint database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=BANK%20OF%20AMERICA%2C%20NATIONAL%20ASSOCIATION.

Staten Island context

In Staten Island, NY, the relevant comparison for BoA's fee schedule is what software-driven alternatives charge for the same use case. The schedule below is one half of that comparison.

Public regulator record on BoA fees

• CFPB 2023 enforcement order — $250M total — junk fees, double-charged overdraft fees, withheld credit-card rewards, fake accounts.
• CFPB Consumer Complaint Database — Bank of America — public, searchable, tens of thousands of complaints (a large share fee-related).
• BoA business checking fee disclosure — source-of-truth for current published rates. Verify before acting.

If you want to dispute a BoA fee in Staten Island

1. Pull the statement showing the fee. Screenshot it.
2. Compare against BoA's published fee schedule. If it does not match, document the discrepancy.
3. Request a written explanation through BoA secure message. Save the response.
4. If the explanation is unsatisfactory, file a CFPB complaint at consumerfinance.gov/complaint with the documentation. Free, public, and tends to get a documented response.
5. For overdraft-fee disputes specifically: reference the CFPB 2023 order in your complaint if your situation matches the practices it cited.

Other NY cities

• BoA fees in New York City, NY
• BoA fees in Brooklyn, NY
• BoA fees in Queens, NY
• BoA fees in Bronx, NY
• BoA fees in Yonkers, NY
• BoA fees in New Rochelle, NY
• BoA customer-experience review for Staten Island →
• Staten Island consumer-banking rights →
• Compare 50+ business banks for Staten Island (Noizz) →