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BoA overdraft fees and the CFPB 2023 order — Bronx, NY 2026 guide

By Pablo Diaz · I left BoA after years as a customer. Read the full story →

If you are a Bank of America customer in Bronx, NY trying to figure out what you are actually paying every month, this page lays out BoA's published fee schedule, the realistic waiver paths, and the public regulator record on BoA fee practices. Cited at the source — verify before you act.

Overdraft fees and the CFPB 2023 order

Bank of America overdraft fees were the subject of the 2023 CFPB enforcement order, which cited Bank of America for double-charging overdraft fees and ordered $250M total in penalties and restitution. The current BoA overdraft schedule is published on their fee disclosure page. For a Bronx business, the practical takeaway is twofold: (1) verify your current overdraft posture matches what BoA represents, and (2) if you have historical overdraft charges that look stacked, file a CFPB complaint with documentation. CFPB 2023 order: https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-bank-of-america-to-pay-150-million-penalty-for-illegally-charging-junk-fees-withholding-credit-card-rewards-and-opening-fake-accounts/. CFPB complaint database: https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=BANK%20OF%20AMERICA%2C%20NATIONAL%20ASSOCIATION.

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Bronx context

In Bronx, NY, the relevant comparison for BoA's fee schedule is what software-driven alternatives charge for the same use case. The schedule below is one half of that comparison.

Public regulator record on BoA fees

If you want to dispute a BoA fee in Bronx

  1. Pull the statement showing the fee. Screenshot it.
  2. Compare against BoA's published fee schedule. If it does not match, document the discrepancy.
  3. Request a written explanation through BoA secure message. Save the response.
  4. If the explanation is unsatisfactory, file a CFPB complaint at consumerfinance.gov/complaint with the documentation. Free, public, and tends to get a documented response.
  5. For overdraft-fee disputes specifically: reference the CFPB 2023 order in your complaint if your situation matches the practices it cited.

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