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Browse 8,265 companies freeA deep investigation into Salesforce's data collection, privacy violations, and surveillance practices. Founded 1999 in San Francisco, California.
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Try SeekerPro →Salesforce is the world's largest CRM platform, processing customer relationship data for over 150,000 businesses including the majority of Fortune 500 companies. This gives Salesforce indirect access to billions of consumer records encompassing names, email addresses, phone numbers, purchase histories, support interactions, and behavioral engagement data. Salesforce Marketing Cloud (formerly ExactTarget) and Data Cloud aggregate first-party customer data with third-party enrichment sources to build comprehensive consumer profiles for ad targeting and personalization. The Einstein AI platform processes this customer data to generate predictive scores, opportunity recommendations, and automated outreach sequences. Salesforce acquired Slack in 2021, adding workplace communication data to its portfolio. The company also operates Tableau (data visualization), MuleSoft (API integration), and Heroku (cloud platform), creating a vast network of data touchpoints. While Salesforce positions itself as a trusted enterprise partner, the sheer volume of personal data flowing through its systems makes it a critical node in the commercial surveillance ecosystem, and any breach or misuse would affect billions of people indirectly.
The following is a documented list of data points that Salesforce collects from users, customers, and in some cases non-users. This data powers their business model, fuels targeted advertising, and in many cases is shared with or sold to third parties including government agencies.
Upgrade to SeekerPro for deep-dive reports on every company that touches your data. Members get breach timelines, violat...
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Try BliniBot →Below is a timeline of documented privacy violations, regulatory fines, lawsuits, and enforcement actions against Salesforce. These events represent only the violations that became public. The true scope of data misuse at any major company is almost certainly larger than what regulators and journalists have uncovered.
GDPR compliance issues with Marketing Cloud data processing
Warning
Slack data retention practices challenged under GDPR
Pending
Data Cloud third-party enrichment consent practices questioned
Under review
Einstein AI training data transparency investigation
Pending
You do not have to accept Salesforce's data practices. These alternatives offer comparable functionality with significantly better privacy protections. Switching reduces the volume of personal data flowing into commercial surveillance systems and sends a market signal that privacy matters.
Run a free privacy and compliance scan on any website in 60 seconds. NexusBro checks cookie consent, hidden trackers, th...
Try NexusBro →Stop spending hours filing DSAR requests and opt-out forms manually. BliniBot automates data deletion requests, cookie c...
Try BliniBot →Build compliant marketing campaigns that convert without invasive tracking. ContentMation generates privacy-respecting f...
Try ContentMation →Start by understanding what data Salesforce already has on you. Check your account settings, download your data archive if available, and review what permissions you have granted. Use OpenPublicHub to research the full scope of Salesforce's data practices and compare them against industry standards.
Disable unnecessary data collection settings, revoke app permissions you do not actively need, and opt out of personalized advertising where possible. Review connected third-party apps and remove any that you no longer use. Every permission you revoke reduces your attack surface and limits the data available for profiling.
Under GDPR, CCPA, and other privacy laws, you have the right to request access to, correction of, and deletion of your personal data. File a Data Subject Access Request (DSAR) to see what Salesforce holds about you. Use BliniBot to automate the process across multiple companies simultaneously.
The most effective protection is to stop using privacy-invasive services entirely. The alternatives listed above offer comparable functionality without the surveillance. Start with the service you use most frequently and work through the list. Every user who switches sends a market signal that privacy is a competitive advantage.
Privacy threats evolve constantly. Follow this expose and related reports on OpenPublicHub to stay updated on Salesforce's practices. Share this page with friends and colleagues so they can protect themselves too. Collective action and informed consumers are the most powerful force for changing corporate behavior.
If you have ever interacted with a business using Salesforce CRM (which includes most Fortune 500 companies), your name, email, phone number, purchase history, and support interactions are likely stored in Salesforce systems. Over 150,000 businesses use Salesforce globally.
Salesforce Data Cloud unifies customer data from CRM, marketing, commerce, and service interactions into a single profile. It then enriches this with third-party data sources and uses Einstein AI to generate predictive scores and recommendations. This creates comprehensive consumer dossiers without most consumers being aware.
Salesforce offers GDPR compliance tools for its customers, but the responsibility for lawful data processing falls on each business using the platform. Several European investigations have questioned whether Salesforce Marketing Cloud and Data Cloud enrichment practices meet GDPR consent requirements.
Upgrade to SeekerPro for deep-dive reports on every company that touches your data. Members get breach timelines, violat...
Try SeekerPro →Run a free privacy and compliance scan on any website in 60 seconds. NexusBro checks cookie consent, hidden trackers, th...
Try NexusBro →Stop spending hours filing DSAR requests and opt-out forms manually. BliniBot automates data deletion requests, cookie c...
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